Drop-in support provides a lifeline, leading to increased knowledge, life skills and confidence to deal with everyday issues. This includes advice and guidance on welfare benefits, consumer issues, debt, housing and employment. Deliver the all-round support which enables people to access the help they need. We help to address the multiple issues and challenges by tackling the root causes of their problems. Our services help to build peoples capabilities, improve quality of life, reduce social isolation, increase sense of self-worth and well-being, whilst giving hope for a better future.
INFORMATION, ADVICE AND GUIDANCE
PMF serves as first point of contact for any issue that matter to the community. This includes practical support, form filling for all government and local authority benefits and entitlements, liaising with agencies on behalf of clients to resolve basic and complex queries, appeals and reviews of benefits, assistance with medical and work capacity assessment, advice on money matters. Our holistic approach also includes support services for social housing, referrals and signposting for cases related to debt, domestic violence, homelessness, immigration and dealing sensitively and appropriately with clients with special needs.
Taking referrals from Job Centre plus, CV making, Job search, Assisting with completing job application forms, Employability, workshops, Session’s to increase awareness of work environment, Interview techniques and Training opportunities.
We can help with:
- Job Search
- Prepare CV’s
- Interview Techniques
- Volunteering and Work Experience
- 1-2-1 Support
These are on-going initiatives based on the needs which are usually identifies through feedback from clients themselves. Currently we run classes for ESOL, Confidence Building, Volunteering, Arts and Crafts, Health and Wellbeing and I.T.
Health & Well-Being
We provide a range of social, leisure and recreational activities to tackle loneliness and improve the physical and mental well-being such as light exercise, arts and crafts, coffee mornings, trips and visits. We operate luncheon club twice a week for elderly (separate for men and women) which proves to be as much social as well as nutritional occasion. Recreational and Health related activities including education and awareness workshops are followed by a lunchtime meal. It provides an opportunity for BME elderly men and woman to interact with peers, enjoy mild exercise and health related awareness sessions followed by a lunchtime meal.
We assist in dealing with cases related to Job Seekers, Employment Support Allowance, Personal Independence Payments, Housing and Council Tax benefits Carer’s Allowance etc. This ranges from dealing with new claims, appeals, tribunals, suspension of payments, and so on. We have dedicated staff who have extensive experience in dealing with claims.
Advocacy – advocate on behalf of clients who face barriers accessing services and influence mainstream service providers on an important issue or to tailor their services to better serve particular client groups. PMF also contributes to local planning of services on behalf of the community.